Privacy Policy

Fine Home Accessories are committed to maintaining the trust of our visitors to our website. In particular, we want you to know that we will not sell, rent or trade email lists with other companies for marketing purposes. This privacy policy sets out how we use and protect any information that you give us when you use this website. Note that we may change this policy from time to time by updating this page.

Should we ask you to provide certain information for identification when using our customer services, it will only be used in accordance with this privacy statement. For example we may collect your name, residential address (required for consumers), telephone numbers, email addresses and other information relevant to establishing a direct selling relationship with the consumer.

We require this information to fulfill any sales contract with you. We use your delivery address to know where to send the order, your email address and telephone number to update you about your order status. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. In accordance with GDPR legislation, we will only send you marketing emails if you have opted in to receive these emails, or if you have already provided consent. You can unsubscribe to our e-newsletters by clicking the unsubscribe link at the bottom of any of our emails.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure any information we collect. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.

Our website financial transactions are handled through our payment service provider, PayPal and Stripe. You should only provide your personal information to our payment service provider after reviewing their privacy policy.

Fine Home Accessories do not store credit card details

We require third parties to respect the security of your data and to treat it in accordance with the law. We share your data with the following organisations in order for them to fulfill services for us. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

The following third-party service providers process personal information about you for the following purposes:

Royal Mail/UPS: for the delivery of sales orders from us to you
Google: to assist us in the improvement and optimisation of our website
PayPal/Stripe: to process payment of any retail order you make with us
Wix Internet: to provide website hosting services

We will also disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If Fine Home Accessories are acquired by a third party, in which case personal data about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic this allows web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer. You can choose to accept or decline cookies. Most web browsers automatically accept cookies however you can usually modify your browser setting to decline cookies if required.

Our website may contain links to other websites, once you have used these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the privacy of any information which you provide whilst visiting external sites and such sites are not covered by this privacy statement. You should at the privacy statement applicable to the website in question.

You are entitled to view, amend or delete the personal information that we hold. Email your request to sales@finehomeaccessories.co.uk or you may write to us at Fine Home Accessories, Private Road no.8, Colwick Industrial Estate, Nottingham, NG4 2JX and we will deal with your request as quickly as possible.